Contact Us

PHOENHONE (H.K.) LIMITED

Enquiries are handled directly by the trading team — there is no call centre and no ticket queue. If your requirement falls outside what we do, we will tell you so in our reply rather than leave you waiting.

What to include in your enquiry

The more precise the brief, the more useful our first reply can be. It helps to include:

• The product you are interested in, with its specification or target requirements
• The quantity you are considering, and whether it is a trial order or a recurring requirement
• Your destination market and preferred delivery point
• Any packaging, labelling or documentation requirements
• For tea enquiries: the type and grade you are looking for

Commercial terms — pricing, quantities, lead times and shipping arrangements — are confirmed individually for each project once we understand the requirement.